At Callaway Irons Golf Shop (“we”, “us”, or “our”), we are committed to protecting the privacy of our customers while providing premium golf equipment and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ironsgolfshop.com.

1. Information We Collect

We collect several types of information from and about users of our website:

  • Personal Identification Information: Name, email address, phone number, shipping/billing address, payment information when you make a purchase.
  • Transaction Information: Details about purchases you make through our site (including date, time, and products purchased).
  • Technical Information: IP address, browser type, operating system, referring URLs, and other technical data.
  • Usage Information: Pages visited, time spent on pages, and other browsing behavior.
  • Communication Data: Records of your communications with us via email or other channels.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders for golf equipment (drivers, irons, putters, complete sets, etc.)
  • To provide customer support and respond to inquiries
  • To improve our website, products, and services
  • To prevent fraud and enhance security
  • To comply with legal obligations
  • For marketing purposes (with your consent where required)

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With third parties who provide services on our behalf (payment processing, shipping, IT support).
  • Legal Requirements: When required by law or to protect our legal rights.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties for their marketing purposes.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data:

  • All transactions are protected by 256-bit SSL encryption
  • We are PCI-DSS compliant for payment processing
  • We do not store full payment card details on our servers
  • Access to personal data is restricted to authorized personnel

Data is stored on secure servers located in the United States. For international customers, please note that data may be transferred outside your country of residence.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Right to access and receive a copy of your personal data
  • Right to correct inaccurate information
  • Right to request deletion of your data (subject to legal requirements)
  • Right to object to or restrict certain processing
  • Right to withdraw consent (where processing is based on consent)

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functions
  • Analyze site usage to improve performance
  • Remember your preferences
  • Provide relevant advertising (with your consent)

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

7. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a new “Last Updated” date.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Callaway Irons Golf Shop
125 Bird Street
Albuquerque, US 87102
Email: [email protected]